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SOLUTIONS

Customer Loyalty Survey

®

One question that provides limitless insights - simple to ask, simple to answer.

Customer loyalty is the #1 predictor of future growth. It's the one statistic that gives you a complete picture of how your customers view your company. Achieve profitable growth, identify opportunities, and protect your revenue while uncovering training gaps and building a stronger brand.

How likely is it that you would recommend [company] to a friend or colleague?

"Butler Street's Customer Loyalty survey gave us the opportunity to objectively measure and establish a loyalty benchmark - and through focused actions, improve our score by 23% this year. Because of this effort, we are posting industry-leading growth year over year."

Benefits

  • Increased EBITDA

  • Increased Client Retention

  • Clear Client Risk Assessment

  • Cross-Selling Opportunities

  • Development of Referrals

  • Innovation Opportunities

  • Data/Analytics for Strategic Planning

  • Acquisition Effectiveness

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