Best of Print & Digital Award Winners
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Best of Print & Digital Award Winners
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2022 Best of Print & Digital® Award Winners
2022 Best of Print & Digital® Award Winners
Winners of the Best of Print & Digital Award have exceeded industry standards for customer service – and they can prove it. NPS® surveys provide valuable feedback from your customers, uncover areas that need improvement, and highlight opportunities for increased growth and revenue.
If you haven't applied for the Best of Print & Digital®, you're missing the opportunity celebrate your successes or greatly improve your situation and to truly understand how your customers feel about your company at every touchpoint. Surveys are conducted by experienced, third-party professionals, providing the highest level of integrity, validity and transparency.
Winners of the Best of Print & Digital Award have exceeded industry standards for customer service – and they can prove it. NPS® surveys provide valuable feedback from your customers, uncover areas that need improvement, and highlight opportunities for increased growth and revenue.
If you haven't applied for the Best of Print & Digital®, you're missing the opportunity celebrate your successes or greatly improve your situation and to truly understand how your customers feel about your company at every touchpoint. Surveys are conducted by experienced, third-party professionals, providing the highest level of integrity, validity and transparency.
FOR IMMEDIATE RELEASE
Butler Street Releases ClientFit® 2.0, the solution for retaining and growing key accounts.
ClientFit®, a cloud-based software, systematically identifies revenue risk, new opportunities and provides a step-by-step action plan for account managers to maximize the potential of each and every client relationship.
Atlanta, GA, September 11, 2018 – Butler Street, a leader in client development training and software announced today the release of ClientFit® 2.0, a cloud-based software to help account managers retain and expand in their key accounts. “ClientFit® is a tool that proactively guides account managers to strengthen relationships and solve problems for their clients,” said Butler Street founder and managing partner, Mike Jacoutot. “By leveraging data visualization, ClientFit® is able to uncover client risk and provide actionable insights to guarantee that account teams stay focused and proactively execute on what matters most; providing exceptional client experiences and growing the business.”
Highlights of ClientFit® 2.0 include:
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A complete platform upgrade with account dashboards that are comprised of relationship and risk visualizations, highlights the key drivers of the scores, service level to key performance indicators, and more
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Proactive notifications and reminders containing upcoming strategic action plan items that are due, client risk change alerts, and recommended next steps when changes occur in the relationship, such as when a client key decision maker changes
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An integration platform for configuring Salesforce and other CRM integrations
ClientFit® is a comprehensive solution designed to protect and grow the most important accounts with executive visibility, account planning, and client risk management. “We know that the highest and best use of the successful account manager’s time is with the client, building relationships, not in administrative tasks. Now integrated with Salesforce.com and other CRM solutions, ClientFit is the one place to go to ensure that strategy is being executed, relationships are advancing, and clients are not at risk.” shared Mary Ann McLaughlin, Managing Partner.
“It is a key building block on our journey to becoming the Gold Standard in our sector,” said Frank Olivieri President and Chief Operating Officer of SupplyLogic Inc.“Our clients demand the best from SupplyLogic, and ClientFit® enables us to stay aligned with our client’s strategic agenda. From there we can align our resources to execute efficiently and effectively creating a mutually beneficial, long-term partnership with all of our clients and accounts.”
Butler Street, complete with key account management and strategic account selling programs combined with extensive Voice of the Customer and Net Promoter Score Survey capabilities has become the de facto standard in the markets they serve for new account acquisition, retention and expansion. The release of ClientFit® 2.0 will serve to further develop its leadership position.
About Butler Street
Butler Street is a management consulting, training and research firm that specializes in client and talent development. Butler Street’s managing partners have years of experience in executive level sales, marketing, and operations experience across the print, staffing, and revenue cycle industries. Butler Street helps companies and their people grow by providing customized tools, technology and training programs and delivers lasting results in the two most challenging areas that companies face: client and talent development. Companies that work with Butler Street average 4x industry growth.